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Title:  Software Product Manager

Location: 

Wellesbourne, WAR, GB

Department: 
Date:  26 May 2023
Description: 

About Us
Lotus is transforming from a UK based sports car company to a truly global performance car brand. It is an innovative and exciting place to work where everyone enjoys striving to deliver the best results for our customers, brand and the world.
Lotus are creating a new brand experience that puts the customer first. They already have everything at their fingertips; therefore, our customer experience needs to be at the heart of everything they do. Lotus are hiring for Lotus Experts who share the vision of being a true “Expert” of the brand while providing unparalleled customer experience.

Impact Statement

 

Software Product Manager (SPM) acts as a central role in SoftWare DownLoad (SWDL). The main responsibilities are creating Software Products (SP) and validate System Software Structure (SSS) for workshops and SWDL tests. The SPM works closely with SWDL test team and aftermarket application BAMs (especially Emira DS and gl-PIE BAM). SPM is also the link to other parts in the organization (CEVT, GRI, CNRC, Geely, GIC) when it comes to SW questions for aftermarket. Therefore, it is important for SPM to attend to PLM meetings for Teamcenter related issues and NCM and CRB meetings for SW release issues. SPM should also assist with deviations and quality issues that affect production vehicles and aftermarket, to help create solutions that work for aftersales and workshops.


SPM has responsibilities for Software Product (SP) production and maintenance. This includes creating SPs in Teamcenter and export to downstream systems. It also includes creation of SP phrases and correct limitations. All base data needed for a vehicle type should be added to gl-PIE by SPM, this includes Type code, SWDL code types, etc.  The SSS is a delivery from R&D, but SPM act as the last validation opportunity before release to aftersales workshops and SWDL test. Each week SPM needs to validate new SSS releases to keep workshops running with the correct SW.

Role Objectives

  • Supports issues resolution (general questions, fault tracing) from all departments within Lotus including Product development, SWQA, BoM Team, Manufacturing, Quality and Aftersales
  • Support and act as a Subject Matter Expert (SME) for SWDL questions from all parts of the organization (ASO, Geely, GRI, CEVT etc.)
  • Supports internal IT/SWDL/business-projects
  • Coordinates/delegates internal issues to the correct back-office/concerned function 
  • Helps develop special solutions to deal with SW/HW-deviations from R&D (e.g. Individual configuration-recipes etc.)
  • Coordinates and delegates external questions from outside of the organization to relevant functions
  • Support in AMQ questions
  • 3D line support for workshop cases (Fault tracing, Special SP's) 

 

Key Stakeholders

Product Development, Manufacturing, IT, Regional Field Support teams, Product Quality, Aftersales functions and technical support departments. Overseas and global regional teams.

 

Job Responsbilities

  • Release SSS, Weekly and on-demand
  • Export setting in Teamcenter 

  • Transfer to gl-PIE

  • Release in gl-PIE

  • Management of Software Products (SP)

  • Create and update SP in Teamcenter (M-BOM)

  • Transfer to gl-PIE

  • Release in gl-PIE

  • Support in SWDL tests before CRB

  • Verify SSS before test

  • Create “Test” SSS when needed

  • Modify test object in gl-PIE if needed

  • Attend CRB meetings as Aftersales representative and support decisions relating to approval of software for release to vehicles and in Aftermarket

  • Support Aftersales 1st and 2nd line technical and product support with queries relating to gl-PIE and SWDL issues experienced by dealer technicians

 

Essential Criteria: 

  • Significant experience in the development of automotive software and embedded systems
  • Strong vehicle software validation and software download testing

  • Experience of CAN diagnostics, ISO 14229 UDS protocol. Familiarity with complex automotive digital networks, CAN/FlexRay/LIN/Ethernet. Ideally software programming experience in C++, HTML, Java, Python or .Net scripting and debugging. Ideally from an established automotive OEM or tier 1 supplier experienced in the development of embedded software and vehicle systems. Must have knowledge of automotive repair procedures and development processes

  • Experience of Geely or Volvo systems, glCarCom, glPIE, LCDS and SW Development Process

 

Desirable: 

  • Additional International language skills are desired
  • Min 2:1 Automotive Electronics Engineering, Software Engineering degree or equivalent, preferably qualified to Masters degree level

  • Ability to develop Java and HTML code. Ability to develop SWDL scripts and validate programming sequences

  • Must have experience in the development of automotive software and knowledge of macro update methodologies

 

Key Behaviours: 

  • Commensurate problem-solving skills
  • Excellent communication
  • Organisational and co-ordination ability
  • Flexibility 
  • Determination to deliver results
  • Ability to work with overseas teams and adapt to other working cultures

 

Benefits: 

  • Private healthcare
  • Pension
  • 25 days paid holiday + bank holidays
  • Car access scheme
  • Hybrid working

 

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