Title:  Network Development Manager Japan & Taiwan

Network Development Manager - Japan & Taiwan

Permanent 

Tokyo 

About the role

We have an exciting new opportunity for a Network Development Manager to join our team! This is a newly created role where you will support the implementation of Lotus corporate and visual identity (CIVI) and performance managing compliance to Lotus network standards across the region.  

Key responsibilities include:

Network Standards

• Support the creation, implementation and continuous development of world class Lotus corporate identity and retail standards within the network, in alignment with LTIL Group and Central Network Development functions 
• In cooperation with the Central Training & Development department, identify retailer training needs and support delivery across the network.
• Co-ordinate the delivery of corporate identity/ visual identity programmes and new retail concepts with selected partners across the network. This will involve facilitating alignment between the Lotus design team, suppliers and partner representatives.
• Manage the local network database and contract management processes.
• In cooperation with the Head of Network Development, define, implement and manage an escalation process to deal with instances of non-compliant standards within the network.

Network Performance Management 

• With support of internal systems, performance manage the network to meet regional performance indicators, reporting, action settings, audit management etc.
• Establish the governance and process framework to lead network performance management programmes across the network. 
• Review and assist with the collation of market and industry statistical information to support network related plans. 
• Ongoing evaluation and review of the performance of network partners.

Network Development 

• Work in cooperation with the legal department to coordinate requirements related to network nominations, operational changes and terminations.
• Develop, manage and monitor network performance lifecycle programs related to KPIs/ OKRs, contractual standards, brand requirements, margin expectations, sales & aftersales evaluations and network optimization.

Knowledge, Skills and Experience
 

Essential:

• Significant experience in a similar job delivering requirements related to network development, performance management and network standards at an expert level within the automotive industry in Japan & Taiwan.
• Superior communication and influencing skills to productively engage with key stakeholders and build long lasting relationships. 
• Extremely organised, works well under pressure and is able to work with parallel workstreams.
• Significant knowledge of automotive retailer operations and the development of dealer/distributor networks.
• Strong negotiation and supplier management skills to influence, develop and achieve objectives that create win/win outcomes.
• Proficient written and spoken Japanese and English

Desirable:

• Business degree or equivalent qualification.
• Practical working experience managing agency, wholesale and direct sales contracts.