Title:  Lead Engineer Chronic and Complex Quality


Hethel, GB

Date:  5 Jun 2024

Lead Engineer – Chronic & Complex Quality

Hethel, Hybrid – 4 days in the office



About the Role 

Lotus is recruiting for an experienced Quality professional to join our Quality team on a permanent basis. This role will be based at our prestigious manufacturing site in Hethel and is crucial to deliver class leading product to Lotus customers.


This role will form part of an agile team responsible for driving fast containment and resolution of all chronic and complex concerns within our manufacturing facility. Responsible for leading problem resolution within cross-functional teams


Key responsibilities include:

  • Lead and manage a methodical approach driving robust progression of complex quality investigations using the Lotus problem solving tools.
  • Working cross-functionally, deliver prompt resolution by supporting key stakeholders.
  • Set-up and support daily reviews to communicate and drive issue resolution, fundamentally resulting in enhanced customer satisfaction.
  • Monitor and refine containment efficiency.
  • Drive lessons learned into new model development.
  • Champion and train the business on class leading robust practical problem solving. 


Knowledge, Skills and Experience



  • Degree Qualified in relevant field
  • Excellent problem-solving ability
  • Microsoft office tool proficiency.
  • Excellent knowledge of problem-solving tools.
  • Capability to operate under pressure and able to demonstrate a proactive approach.
  • Act as a champion for fast and efficient collaboration.
  • Open to new challenges and able to adapt to fast-paced changes.
  • Analytical, structured, confident, with excellent communication and negotiation skills both verbal and written
  • Skilled at forming cross-functional relationships with excellent interpersonal skills.



  • Previous understanding of manufacturing operations and lean operations


About Lotus

Lotus Cars is based in Hethel, Norfolk, UK, and is the global headquarter for sports car and hypercar manufacturing operations, the Lotus Advanced Performance Centre and the iconic 2.2-mile test track.


Lotus builds world-class high-performance cars, born out of legendary success on the racetrack including 13 FIA Formula 1 world titles and many other championship honours. In July 2021 Lotus unveiled the all-new Lotus Emira, its last petrol-powered sports car and best-of-breed, and in July 2019 it launched the Evija, the world’s first all-electric British hypercar.


The latest new model from Lotus is the Eletre. Unveiled in March 2022, it has the soul of a sports car and the usability of an SUV. It is pure electric, and represents a clear vision of the future ambition of the company.


The ongoing transformation of Lotus, from a UK sports car company to a global performance car business and brand, is laid out in the company’s Vision80 strategy. It states what Lotus will be in 2028 when we celebrate our 80th anniversary. We welcome talented, creative and motivated people to join us on our journey.


We offer you all the advantages of working for a prestigious high-tech automotive company. You will find a purpose-built facility; with all the tools and equipment you need to do an outstanding job. You will benefit from our fast-paced learning environment and our track record in designing and manufacturing thoroughbred sports cars over the last seven decades.

What we offer you

In addition to a competitive salary, you will have access to the following benefits:


  • 25 days’ holiday plus bank holidays
  • Half day finish on a Friday
  • 6% pension contribution 
  • Discretionary annual bonus scheme, based on your contribution and the performance of the company
  • Private Healthcare
  • Group income protection based on length of service
  • Paid time off for medical appointments
  • Family Friendly policies
  • Employee Car Ownership Scheme  
  • Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT