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Title:  Business Process Specialist


Hethel, NFK, GB

Department:  Quality Assurance
Date:  13-Oct-2021

Lotus Cars builds world class, high performance and lightweight sports cars that are sold all around the world. The current range – which is 100% ‘For The Drivers’ – includes the Evora coupe, the critically acclaimed Exige and the iconic Elise.

The latest new Lotus is the Evija, our all-electric hypercar that is the world’s most powerful series production model. All Lotus cars are rightly regarded as being the benchmark for exceptional ride and handling, lightweight engineering, exceptional steering, efficient aerodynamics and driver-focused interiors.

Our founder Colin Chapman always believed that a driver wants feedback and control, instant response, precision and agility, the power to accelerate and the ability to stop almost instantly. Over the last seven decades, Lotus has remained true to this ethos. Our core values, our pioneering approach to automotive engineering and our rich heritage – both in road and race cars – are guiding our future.

The ongoing transformation of Lotus is laid out in the company’s Vision80 strategy, which states what Lotus will be in 2028 when we celebrate our 80th anniversary. We welcome talented, creative and motivated people to join us on our journey.

More information on working at Lotus,  Vision 80 and the exciting future for Lotus can be found  https://uslot.lotuscars.com

A kind note to recruitment agencies – please do not send us CV’s to Lotus managers or Recruitment unless we have explicitly requested your company to do so, any CV’s submitted will be considered by us to be a ‘free gift’.

To our candidates, we would encourage the submission of CV’s to done via our online portal.  If you cannot see an active position that is suitable please use the buttons above to REGISTER YOUR INTEREST and appropriate new vacancies will be sent to you.

This role is to support and facilitate the introduction, development and sustainment of management systems, documentation management, lean and Best Practice working methods across all work areas and departments at Lotus. To help achieve the business change and development goals. Helping to ensure business success and achievement of goals through standardisation and improvement of processes. Possible progression opportunities within the organisation.


Role Objectives:

  • Proactive auditing of management systems and processes across all company departments
  • Writing audit reports and assessments 
  • Communicating audit results to multiple levels of the organisation including findings of non conformance and opportunties for improvement
  • Ensure effective containments and corrective actions are put in place to resolve non conformances
  • Using previous audits and nonconformances identify areas of risk requiring increased audits 
  • Highlight increased risk audits in the audit plan
  • Develop quality monitoring and control processes
  • Presenting reports of compliance to requirements and standards of management systems and processes
  • Support of operations quality department requirements 
  • Business process quality performance target setting and acheivement 
  • Standardised problem solving and root cause analysis
  • Create, maintain and improve business processes and standards
  • Create, maintain and continuously improve SharePoint pages based on user requirements
  • Maintenance of all quality portals for the business
  • Ensure the document management system integrity and functionality
  • Transform management systems inline with business growth and development
  • Host and participate in audits conducted by external auditors
  • Planning, scheduling and completion of safety, standard work, 5-s and other system audits for the quality department from the executive director to shop floor team leaders 
  • Ensuring audit plans are monitored and completed

Essential Criteria: 

  • Demonstrated relevant experience and/or qualifications
  • Excel, Power BI, data analysis, internal/ external quality auditing, Lean/ good manuacturing practices, continuous improvement 
  • Experience in Process management, system transition, quality management system, problem solving, standard work
  • Inquisitive, motivated, curious, eager to learn
  • Good communicator, teamwork, initiative, problem solver, enthusiastic
  • Flexible approach



We offer you all the advantages of working for a prestigious high-tech automotive company. You will find a purpose-built facility, with all the tools and equipment you need to do an outstanding job. You will benefit from our fast-paced learning environment and our track record in designing and manufacturing thoroughbred sports cars over the last seven decades.

Our benefits package includes Bonus Scheme, Pension, Health Cover and more, specifics depend on location.

More information on working at Lotus,  Vision 80 and the exciting future for Lotus can be found  https://uslot.lotuscars.com