Title:  EV Charging Specialist


Dubai, DU, AE

Date:  14 May 2024

EV Charging Specialist




About the role

We have an exciting opportunity for an EV Charging Specialist to join the team!


This role will be supporting the EV Transformation Manager on the implementation of the Lotus electrification strategy and APAC & Middle East Retailer network EV readiness - including Retailer EV charging standards, home charging solutions and public charging services. 


Key responsibilities include:


EV Retailer Readiness and Support:

  • Assist in the implementation and monitoring of regional Retailer Lotus EV requirements and standards, in alignment with LTIL Group guidelines.
  • Work closely with the EV Transformation Manager to develop and support dealer-specific roadmaps and business planning for the electrification rollout.
  • Collaborate with the Training department to identify and address retailer training needs related to EV concepts, ensuring effective training delivery across the network.
  • Analyse regional customer behaviour to enhance satisfaction and improve EV service solutions, guiding network performance improvements in vehicle delivery, test drives, and aftersales services processes.
  • Analize the regulation and global standards for battery management and recycling and support aftersales team. 
  • Organize and conduct regular meetings with EV local resposibles to track EV ecosystems development and implementation status. 


Home and Public Charging Infrastructure:

  • Support the development and roll-out of market customised home charging solutions, ensuring they meet local needs and standards.
  • Aid in identifying and partnering with local providers for customer home evaluation, charging installation services, and packages.
  • Support ongoing development of the navigation maps, identifying the main public charging partners as well as tracking the main public charging providers. 
  • Track customer feedback, dealer support and compliance with regional regulations.


Reporting and EV Program Support:

  • Collect and synthesize regional customer and dealer feedback on EV charging experiences, and well as e-mobility trends and volumes in the region.
  • Establish direct lines of communication for data collection on charging services with dealers and EV suppliers.
  • Conduct an analysis of the regional EV service ecosystem, including competitor services.

Knowledge, skills and experience



  • Significant experience in a similar job delivering requirements related to Home EV charging, performance management and network standards within the automotive industry.  
  • Analytic skill to analyse and present data on reports.  
  • Significant knowledge of automotive industry and EV vehicles.
  • Strong negotiation and supplier management skills to influence, develop and achieve objectives that create win/win outcomes.
  • Proficient written and spoken English and additional languages will be valuable. 



  • Degree or equivalent qualification.
  • Technical knowledge on electric installation or EV charging homologation.